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Refund Policy

Cancellation and Refund 

If you would like to cancel your plan for any reason, you may do so by applying unsubscription in your panel. When you unsubscribe, you are blocked from joining instant session or schedule any session.

If a user apply for unsubscription within 24 hours of registration & without taking a single session, 100% fee reimbursement will be granted (Note: 10% of the paid amount will be deducted on behalf of gateway charge or other nominal service charges), the user will receive 90% of the paid amount.

If a user apply for unsubscription after 24 hours of registration & has taken even a single session, only 50% fee reimbursement will be granted (Note: 50% of the paid amount will be deducted on behalf of gateway charge or other service charges), the user will receive 50% of the paid amount.

If a user has used up 50% or more time limit or session, no refund is given.

Please note that for security reasons we process refund requests only by phone and chat support. You need to call us on +1 - 315-277-2505 or get in touch with us on chat between 7:30 PM – 3:30AM EST
 

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