Welcome to TutorArc Digital
 

Frequently Asked Questions

FAQ related to Plan And Pricing

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It means you will get a total of defined hours of live tutoring that you can use flexibly. Sessions are scheduled as per your requirement, and time is deducted only for the minutes you use.
Is it usefull for you?     Yes       No
Yes. You only pay for the package of hours, and then you can take sessions whenever you need within the validity period.
Is it usefull for you?     Yes       No
No. You can split your total hours into multiple sessions. For example, 7 hours can be divided into 7 sessions of 1 hour each, or shorter sessions like 30 minutes as per your convenience.
Is it usefull for you?     Yes       No
Plans are based on the number of tutoring hours per month. Choose a package according to your study goals, exam preparation, or regular school/college support needs.
Is it usefull for you?     Yes       No
Yes, you can easily upgrade or downgrade your plan at any time. The changes will be applied from the next billing cycle.
Is it usefull for you?     Yes       No
Yes, absolutely. If you upgrade to a higher plan, your remaining balance from the current plan will be adjusted automatically, and you’ll only need to pay the difference
Is it usefull for you?     Yes       No
The prices are not permanently fixed. They may be revised in the future depending on the company’s policies and pricing decisions.
Is it usefull for you?     Yes       No
Yes, it's seasonal and you will be provided with the promo codes at the time of Enrollment.
Is it usefull for you?     Yes       No
Yes, absolutely. A custom plan will be fully tailored to your needs, with complete flexibility in choosing grades, subjects, and study hours according to your preferences.
Is it usefull for you?     Yes       No
Lower Grades (1–5) build basic curiosity and awareness. Medium Grades (6–9) strengthen foundations with structured study. Higher Grades (10–12) focus on advanced learning and exams. College Grades (Post-12) emphasize specialization and careers.
Is it usefull for you?     Yes       No
Payments can be made securely via Credit/Debit Cards, Net Banking, PayPal, or UPI (for India).
Is it usefull for you?     Yes       No
Yes, you can. We allow you to pause your subscription temporarily, and you can resume it anytime without losing your data or progress.
Is it usefull for you?     Yes       No
No, we do not auto-renew subscriptions. You will need to renew your plan manually at the end of each billing cycle.
Is it usefull for you?     Yes       No
yes, you will be refunded for the remaining days if you wish to cancel your plan early.
Is it usefull for you?     Yes       No
Yes, you will. We do not retain data after cancellation, and once your account is deactivated, all associated data will be permanently deleted after a set period.
Is it usefull for you?     Yes       No
Yes, each package has a validity period (for example, 1 month). Unused hours must be used within that duration.
Is it usefull for you?     Yes       No
Yes, if your tutor is available, you can continue beyond the scheduled time. The extra minutes will be adjusted from your remaining hours.
Is it usefull for you?     Yes       No
You can easily purchase additional hours or upgrade to a higher package anytime.
Is it usefull for you?     Yes       No
You can reschedule the missed session with prior notice, based on tutor availability.
Is it usefull for you?     Yes       No
Yes, you can. Any unused classes or hours from your current plan can be carried forward to the next plan for continued use.
Is it usefull for you?     Yes       No
Yes, we provide one free demo class so you can experience our teaching style before enrolling.
Is it usefull for you?     Yes       No
Classes are conducted live through interactive video conferencing tools with screen sharing, digital whiteboards, and study materials.
Is it usefull for you?     Yes       No
We cover a wide range of subjects including Mathematics, Physics, Chemistry, English, Computer Science, and more
Is it usefull for you?     Yes       No
Yes, we do. Orientation is provided before starting classes, but it is conducted only in group sessions.
Is it usefull for you?     Yes       No
Yes, we do. Exam tips and strategies are shared, but they are provided in group sessions only.
Is it usefull for you?     Yes       No
Yes, they are available. Extra doubt-solving sessions can be arranged before exams, but they will be counted within the total package hours allotted to you.
Is it usefull for you?     Yes       No
No, there is no limit. You can ask as many doubts as you need, and our team will support you throughout your learning journey.
Is it usefull for you?     Yes       No
Yes, you will. All live classes are recorded, and you’ll have access to the recordings so you can review them anytime if you miss a session.
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Yes, absolutely. All packages include mock tests and practice papers to help you assess your progress and strengthen exam preparation.
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Yes, absolutely. We provide a question bank along with past-year papers to help you practice effectively and prepare with real exam patterns.
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All our tutors are qualified, experienced, and undergo a strict selection process to ensure high-quality teaching.
Is it usefull for you?     Yes       No
All our teachers are highly qualified. They hold strong academic backgrounds with professional teaching experience, ensuring expertise in their subjects and effective guidance for students.
Is it usefull for you?     Yes       No
Yes, you can. If you feel uncomfortable or prefer a different teaching style, you may request a change of teacher, and we will arrange it based on availability.
Is it usefull for you?     Yes       No
Yes, there is a mobile app. You can access all features through both the mobile app and the web for your convenience. You can download it from app store or play store.
Is it usefull for you?     Yes       No
Yes, there is. You will have access to a recorded dashboard where you can track all your completed and upcoming classes in one place.
Is it usefull for you?     Yes       No
Yes, absolutely. You will automatically receive updates whenever new features are added to the platform, ensuring you always have the latest tools and improvements.
Is it usefull for you?     Yes       No
You just need a computer/laptop/tablet with a stable internet connection, webcam, and microphone.
Is it usefull for you?     Yes       No
Yes, our Tutors will be available 24/7 in the plans you have purchased.
Is it usefull for you?     Yes       No
Yes, of course. We provide training and guidance on how to use the platform so you can navigate and access all features smoothly.
Is it usefull for you?     Yes       No
Yes, definitely. We offer referral bonuses when you invite your friends, and both you and your friends can enjoy exclusive rewards or discounts
Is it usefull for you?     Yes       No
Yes, our plans are available for students worldwide (US, UK, India, and other countries). Prices may be shown in different currencies.
Is it usefull for you?     Yes       No
Yes, there is a limit. Each plan allows login from multiple devices, but only one device can be used at a time simultaneously.
Is it usefull for you?     Yes       No
Yes. In one-to-one teaching, the syllabus and topics will be customized according to your individual requirements, while in group sessions the topics will be predefined and common for all.
Is it usefull for you?     Yes       No